Who We Are
Mission
We heal the effects of poverty and homelessness by providing permanent housing solutions and vital support services to vulnerable families and individuals.
Vision
We envision a world in which everyone has a place to call home and the support of a strong community, so that they can live with dignity and reach their full potential.
Values
We are committed to excellence and we accomplish our work with integrity, respect, compassion, and humility.
Our Approach
What sets Hope Solutions apart, and gives us confidence in our clients’ future success, is our proven model of permanent housing coupled with supportive services. We are working to heal the multi-generational impact of poverty, trauma, substance use, mental health issues, and inadequate access to healthcare.
Our Solutions
Housing That Heals: Permanent supportive housing with wraparound care.
Support That Builds Stability: Helping people remain housed
and grow towards independence
Breaking the Cycle: Youth and young adult programs that
create new pathways forward
Stopping Homelessness Before It Starts: Helping families stay safely housed and preventing homelessness altogether
Fast Transitions from Crisis to Stability: Quickly resolving
homelessness through rapid rehousing and short-term supports
Breaking the Cycle: New Beginnings & Second Chances: For families facing
sudden housing loss or people returning from the corrections
system we offer pathways to stability
Long-Term Solutions: Advocacy, systems change, and housing development
Our Programs
Permanent Supportive Housing. Hope Solutions is dedicated to stabilizing families and addressing trauma through accessible, affordable housing. We provide more than shelter; our intensive on-site services include clinical support from licensed mental health clinicians and parenting and teen support programs. Our empathetic case management team connects our clients to vital healthcare services, empowers families with essential life skills, and provides education and employment assistance.
Specialized Academic and Mental Health Services for Homeless Children and Teens. Our Youth Enrichment Centers serve as safe havens for homeless children and teens, offering specialized mental health support and individualized academic assessment and coaching. We provide daily tutoring, a teen club, summer camps, and enrichment activities that foster healing and growth.
County-Wide Housing Stabilization, Hope Solutions offers comprehensive housing navigation services, including readiness assessments, housing searches, move-in support, eviction prevention, and limited financial assistance. We work closely with individuals and families referred through Contra Costa County’s coordinated entry process and other system partners to promote health and housing security.
Rapid Re-Housing. We assist families, youth, and individuals in securing housing through our rapid re-housing program, which includes time-limited rent subsidies and support services to help residents maintain stable housing. Additionally, Hope Solutions provides essential housing, case management, and education support for individuals transitioning from the corrections system, fostering stability and opportunity as they reintegrate into society.
our community
We are proud to operate as part of the Contra Costa County Continuum of Care which promotes community wide planning and strategic use of resources to address homelessness. Our community is committed to the All Home sponsored Regional Action Plan, and its goal to reduce unsheltered homelessness by 75%. Contra Costa County Health, Housing, and Homeless Services has developed a plan to achieve this goal focused on increasing permanent supportive housing, better coordinating prevention programs, and increasing interim housing.
Thank you, Hope Solutions. My life is forever changed from the program.
– Wilhelmina
Hope Solutions Resident
Who We Serve
Victims of domestic abuse
Individuals aging out of foster system
People reentering society post-incarceration
People living with mental health issues
People living with disabilities or special needs
People living with HIV/AIDS
Our strategic plan
Our FY’25-29 strategic plan is the result of a robust planning process, engaging both internal and external stakeholders. This months-long effort resulted in a comprehensive, ambitious five-year plan. The pillars of the plan call for increasing our capacity to provide permanent housing solutions by 50%; enhancing client-centered support services by refining mental health and education/employment services; leveraging our front-line experience, robust data, and voices of people with lived experience to influence public funding and service systems, and strengthening organization excellence through improved technology and professional development for staff.
Our COMMITMENT TO an accountable & values centered work culture
We commit to supporting our staff, board, and clients so that all people who are connected with Hope Solutions can show up as their whole self. Hope Solutions values and celebrates the experiences and backgrounds of our employees and the communities we serve. We are committed to continuously refining and improving our work culture to ensure that all members of our staff can thrive while also supporting our clients to achieve transformational change.
How we behave and interact with each other is a key goal in itself. With this in mind and heart, Hope Solutions commits to:
- Create and nurture a learning environment for engagement, communication, and growth.
- Support staff so that everyone can show up to work as their whole self.
- Collaborate with system stakeholders to promote fair housing policies.
To achieve these objectives, we measure our progress and the success of our clients through data:
1) The number of employee grievances filed
2) Staff retention
3) Staff promotions
4) The backgrounds of our staff, executives, board, and clients
5) Annual staff surveys
6) Annual client surveys
7) H3 Program Measures
Our History
In 1991, the Homeless Task Force of Lafayette-Orinda Presbyterian Church alerted its neighboring faith-based communities to the growing crisis of homelessness in Contra Costa County, particularly for families with special needs. Fifteen congregations responded by forming Hope Solutions (then known as Contra Costa Interfaith Transitional Housing). The organization began educating its congregations about homelessness in Contra Costa County, and soon thereafter, became a nonprofit entity.
With support from its member congregations, Hope Solutions launched a capital campaign and purchased Garden Park Apartments in Pleasant Hill. With unprecedented cooperation and commitment of faith-based and other community partners, they ultimately raised $5M from public and private sources for the project, and in 2004 Garden Park Apartments opened to 27 formerly unhoused families, all with special needs.
Currently, we provide critical services to over 3,500 clients across the county, including affordable housing complexes in Pleasant Hill, Concord, Pittsburg and Bay Point.
