Hope has anAddress

2026 Annual Report

Our mission

We heal the effects of poverty and homelessness by providing permanent housing solutions and vital support services to vulnerable families and individuals.

Our vision

We envision a world in which everyone has a place to call home and the support of a strong community, so that they can live with dignity and reach their full potential.

Who do we serve?

This year, we reached over 4,200 people

40%

of our clients are living with a disability

1,002

households include children

99%

of our clients reported that Hope Solutions staff treated them and their household with dignity and respect

Our clients by age

A letter from our CEO and Board Chair

Dear Friends,

Every day, we see what becomes possible when a community chooses to lead with compassion, persistence, and hope. This year, Hope Solutions helped more than 4,200 people take meaningful steps away from homelessness and toward the stability, dignity, and belonging that everyone deserves.

Together, we made important progress on our commitment to expand permanent housing. From Pomona House, Hope Homes, and Civic Center Apartments in West County to Hope Studios in Central County, and Village of Hope - Pittsburg, new housing opportunities are creating pathways home for individuals and families across Contra Costa County.

Dozens of people in hard hats holding shovels at a groundbreaking — Groundbreaking, Village of Hope - Pittsburg

And because a home is more than a set of keys, our staff provided over 30,000 hours of case management and client-centered support to help people build lasting stability. Across all programs, nearly 80% of clients who exited did so into permanent housing, a reflection of their determination and the steadfast care of our team.

We also strengthened the partnerships and systems that make this work possible. As a thought leader in program design that creates meaningful impact, we maintained and expanded contracts with Contra Costa County Health, Housing, and Homelessness, Behavioral Health, and Children and Family Services. We also secured new funding from the California Department of Health Care Services through CalAIM, which will allow us to deepen support for clients with complex needs who might be especially vulnerable.

Three girls showing off a hand-made card — Youth Enrichment Program

We amplified our voice in the broader movement to end homelessness by creating a Board Policy Committee and policy platform, welcoming a new Vice President of Strategy and Development, and participating in statewide and national conversations about housing solutions. We were especially proud when the National Alliance to End Homelessness invited our Director of Housing Navigation and Rapid Re-housing to lead an educational session.

Large group photo of Hope Solutions staff and families on a lawn — Hope Solutions Annual Staff BBQ

Behind every number is a person, a family, and a team that refuses to give up. We are grateful for Hope Solutions staff, 95% of whom report satisfaction in their work. More than 47% of our direct-service staff have experienced homelessness, bringing deep empathy, wisdom, and credibility to the people we serve. We are also thrilled to welcome two new board members—Marlene Matsuoka and Woody Karp—and grateful to Stephanie for stepping into the role of Board Chair.

Thank you for believing in a future where we can end homelessness.

Your partnership helps turn that future into reality, one neighbor, one home, and one hopeful new beginning at a time.

With gratitude,

Stephanie BontempsBoard Chair

Deanne PearnChief Executive Officer

Our approach

Housing & services transform lives

At Hope Solutions, we are working to end homelessness. Our proven model is healing the multi-generational impact of poverty, racism, trauma, and housing insecurity.

Quality permanent housing solutions

Quality Housing
Housing Search
Rental Assistance
Positive Landlord Relationships
Trauma-Responsive Property Management

Client-centered support services

One-on-One Support
Housing Stability
Mental Health Support
Employment & Education Services
Youth Enrichment

Collaborative community leadership

Productive Relationships with Policymakers & Funders
Partnerships with Community Providers
Sharing & Learning from Data
Engaged Volunteers

Our secret sauce: transformative relationships

Our staff are the driving force behind our impact—our true “secret sauce” in ending the cycle of poverty.

We do this by fostering meaningful, transformative relationships with clients to give them hope and motivation to live their best lives, and by sharing our experiences with community partners to create stronger systems of care for those experiencing homelessness.

We bring empathy, dedication, and a trauma-informed approach to every interaction, walking alongside clients as they navigate their journey toward stability and self-sufficiency.

Ending the cycle of poverty

Permanent housing solutions and vital support services transform lives and build safe communities.

Housing + services

A safe place to call home creates the stability people need to heal and move forward. Through permanent supportive housing, interim housing, and individualized support services, Hope Solutions meets people wherever they are on their journey out of homelessness, providing a safe place to begin again and the compassionate guidance needed to move forward. By pairing housing with case management, connections to health care, education, and employment, and other essential resources, we help individuals and families build lasting stability, reclaiming the dignity, security, and sense of belonging that every person deserves.

579

households received services from Hope Solutions

“Hope Solutions came in and changed my life.”

—Aisha

Watch Aisha’s story

31,470

hours of personalized support connecting clients to housing and the resources they need to thrive

“I grew a family here at El Portal Place.”

—Marcus

Matthew smiling in front of a stone wall

Keeping people housed

Homelessness is easier to prevent than to solve. Through rapid re-housing, re-entry support, eviction prevention, and individualized case management, Hope Solutions meets families and individuals at the moment of crisis, before a missed paycheck, unexpected illness, or return from incarceration becomes a loss of housing. We help people access financial assistance, navigate landlord communication, connect to employment and benefits, and build the support systems needed to remain rooted in their communities. Keeping someone housed will always cost less, in dollars and in dignity, than helping them recover after losing everything.

617

households avoided homelessness before it ever started

“Everything began to change when I walked through the doors of Hope Solutions.”

—Matthew

Read Matthew’s story

Spotlight on Youth Support

Youth deserve safe, supportive spaces where they can grow, heal, and work towards their dreams and goals. Through youth enrichment activities, housing, and tailored support for transition-age youth, Hope Solutions helps youth navigate critical transitions with stability and encouragement. Youth experiencing homelessness, housing instability, or the transition from foster care are especially vulnerable to isolation, exploitation, disrupted education, and economic insecurity. By connecting them with caring adults, case management, education and employment resources, life-skills development, and community, Hope Solutions helps young people build the foundation to thrive independently.

A young man in a grey hoodie smiling at sunset

81%

of youth ages 18–25 exited to permanent housing

574

hours of education and employment support provided to youth

454

hours of education advocacy provided for children

Housing development

Hope Solutions is expanding its impact across Contra Costa County by providing supportive services at new affordable housing communities, including converted buildings, cottage communities, and homes for young adults. Through on-site case management, trauma-informed property management, health care connections, employment and education support, and life-skills coaching, these homes offer not only shelter, but pathways from crisis to lasting stability, dignity, and community.

Village of Hope

Pittsburg

Hope Solutions is the developer, owner, manager, and service provider for Village of Hope - Pittsburg, an upcoming supportive cottage community located on land leased by Pittsburg Church of the Nazarene. The community will include 15 thoughtfully designed cottages for young adults ages 18-25 experiencing homelessness or housing instability.

Hope Village

Walnut Creek

Hope Solutions is the owner, manager, and service provider for Hope Village - Walnut Creek. The first cottage community built on faith-owned land in Contra Costa County, Hope Village provides seniors experiencing homelessness with safe, stable housing, on-site supportive services, and a dignified place to rebuild stability and move toward long-term housing independence.

Civic Center Apartments

Richmond

Hope Solutions will serve as the service provider for Civic Center Apartments in Richmond, a Homekey-funded conversion of a former motel into 48 permanent supportive apartments for adults.

El Portal Place

San Pablo

Hope Solutions is the manager and service provider for El Portal Place, a 54-unit permanent supportive housing community in San Pablo serving chronically homeless adults with disabilities. Created through the adaptive reuse of a vacant commercial office building, El Portal Place offers small, accessible apartments alongside clinical support, property management, case management, and individualized connections to additional services.

Pomona House

Crockett

Hope Solutions is the manager and service provider for Pomona House, a transitional housing program located in Crockett serving young adults. An 8-unit apartment community, Pomona House creates a community for up to 13 young people by offering a safe, stable place to live while they work toward independence.

Hope Homes

Richmond

Hope Homes - Richmond is a 10-unit affordable senior housing community in Richmond serving adults age 62 and older with limited incomes. The property provides subsidized rent that helps seniors maintain safe, stable housing as they age.

Hope Studios

Concord

Hope Solutions will deliver services at Hope Studios, a new affordable permanent supportive housing community for neighbors exiting homelessness, created through the conversion of a former motel.

Financial sustainability

Source of funds

$24.9M

($24,949,918) came in during FY 2025–2026 from government partners, rent, our capital campaign, companies, foundations, congregations and neighbors like you.

Use of funds

90%

of the $24,436,198 we spent went directly to client services. Administration took 5.9% and fundraising 4.1%.

*FY 2025–2026, unaudited.

Our volunteers

From the first group of our founding congregations to retirees, professionals, and students, our volunteers are critical to our ability to support our residents.

2,305total volunteer hours

307volunteers